How the 14-day Cloudcraft Pro trial works

Welcome to Cloudcraft, it is great to have you with us!

To give you a chance to poke around, and get a feel for our product, when you first sign up with Cloudcraft Pro you are granted a 14-day trial with a 30-day money-back guarantee.

During this time, you have access to all pro features, includingdiagrams with an infinite grid to model massive architectures, live AWS synchronization, and Cloudcraft API access.

There are absolutely no limitations during the trial, and you can add as many team members as you would like.

Getting started

First things first: let us get you signed up!

Access our website and click on the sign up button in the top right corner of your screen, which will get you started with our free plan.

Sign Up Button

You will be asked to enter your name, email address, and password — choose a strong one —, but you can also sign up using your existing Google Account.

Now that you are logged in, on the next screen you can go through our product tutorial, or dismiss it and start creating diagrams like a pro. As a courtesy, we added a reference diagram as well as several library reference architectures to get you started.

Initial tutorial, and reference diagram

But wait, that is just the regular free tier! To get your 14-days trial started, click on the user avatar in the top right corner of your screen while inside the application, and then select the subscription options menu, which will open a modal window on your screen.

Select your plan, and users

In this screen you can choose how many users you are interested in collaborating with while testing, but can also choose to go solo. However, if you choose only one user, team support and collaboration features are not enabled, as those require multiple users on a Cloudcraft Team.

Almost there! By clicking continue, you will be prompted for your organization name as well as your credit card information.

Organization name, and payment options

Click the confirm subscription button, and that is it, you can now test all features of Cloudcraft Pro! Yes, it is that easy.

To help you get started with the product as fast as possible, you can also book an online demo with a member of our team over here.

If you prefer a trial with no credit card required, please get in touch with our support team.

Features included in your trial

All features of Cloudcraft Pro are included for you to get the most out of your trial. We are positive they will help make your life with AWS a lot easier!

  • Priority Support
  • Infinite Grid
  • Live AWS Sync
  • Cost Calculations
  • Connect an unlimited number of AWS Accounts
  • Real-time Team Collaboration
  • Cloudcraft API Access
  • 2-Factor Authentication

What happens when my trial is over?

You will get a reminder letting you know that your trial is about to end three days before it does.

At the end of the trial, if you decide to stick around — and we would love if you did! —, your credit card will be charged, and your account will be upgraded to the Cloudcraft Pro plan.

If you decide to downgrade to our free plan before the trial is over, do not worry! You will not lose access to the diagrams you created — you will lose the features of the pro version, though.

Forgot to cancel and want a refund? No problem, get in touch with our support team! We are always happy to help.

Common questions

Do I have to wait 14 days before upgrading or downgrading?

Not at all! You can upgrade or downgrade at any time by navigating to User → Subscription settings → Change plan.

If you do not have access to that page, you will need to reach out to the account owner, who is the only Cloudcraft user with access to the subscription settings.

My trial ended, but I still need to test things out!

Not a problem! We understand life gets busy, so send us a quick email to request a trial extension.

Will I be charged at the end of the trial?

Yes, by the end of the trial, you will be charged for your subscription. If you prefer a trial with no credit card required, please get in touch with our support team.

Does the trial include GovCloud support?

Access to Cloudcraft in the AWS US GovCloud regions is limited to our Enterprise plan. Get in touch with our sales team to learn more.